Services

Grievance

If you have complaints or grievances from your staff, we’re here to help you through it.

We know that grievances are a difficult process to go through for all parties involved. It’s not easy for staff to raise concerns and it can be difficult for managers to navigate their way in what to do next.

The starting point is to create an environment where staff have the opportunity to be heard and have a fair and robust policy in place that enables issues and grievances to be heard and addressed fairly.

We’ll be there to help you get to the root of the issues and deal with matters informally before they escalate.

If they’ve already reached a formal stage, we’ll help you with your legal requirements to set up a hearing, explore the issues and put practical and supportive solutions in place.

It may be that mediation is the best way forward - we can help there too.

Contact us to get your free 30 minute consultation call to discuss how we can approach your staff concerns before they escalate.

Work with us

Guiding you through your role as a Grievance Hearing Officer:

We’ll talk you through your role as the Grievance Hearing Officer, from the process to follow, to running an efficient, balanced, & fair grievance hearing. We’ll advise you every step of the way – from the preparation through to the final outcome, and help you support employees in between. 

From £80 per hour.

We’ll take on the role of Grievance Hearing Officer:

We’ll take on the full role of Grievance Hearing Officer, ensuring that the process runs smoothly from start to finish. We’ll lead on the interviews, meetings, evidence gathering, communication and paperwork, providing you with the final outcome & guidance on ways to move forward.

From £80 per hour / £640 per day

  • "Absolutely amazing! Totally transformed our business!"

    Samantha Howells

  • "Sarah at Fig Tree HR recently provided excellent advice and support. She is is super professional, friendly and clearly very accomplished. I would 100% recommend Sarah and Fig Tree for HR support."

    Katie Allen

  • "Sarah is excellent and very professional. We are personally on a retainer & refer our clients to Sarah. I never have any concerns and everyone who works with Fig Tree always say how much of an excellent service they receive!"

    Katie Moss

  • "Great one-stop option for start-ups to get their recruitment process sorted out. I would definitely recommend giving a call to Sarah and Rhodri to see what they can do for you."

    Alexandre Canet